FAQ

All businesses have a single common objective – to improve profitability. Without the high-level expertise from a finance expert, management may not be able to carry out the analysis that is necessary for a deep understanding of what drives the bottom line. Our CFO outsourcing will help you boost profitability and efficiencies for your business.

Due date to file VAT return is 28th of following month, when quarter ends.

A Value added tax (VAT) is a consumption tax placed on a product whenever value is added at each stage of the supply chain, from production to the point of sale.

If you cancel your subscription, the data in that subscription will be archived and held in the Xero platform in accordance with our data retention policy. While archived, data held within the subscription cannot be accessed by anyone. If you prefer, you can request for the data to be deleted. Once a subscription has been cancelled in Xero, you will still be able to get access to the data in the future for up to seven years (unless you request it to be deleted). This can be done by reactivating the relevant subscription. If you cancel your subscription during a free trial, you won't be able to reactivate that subscription, so we recommend you export your data out of Xero first.

Similar to many SaaS providers, we use a top-tier, third-party data hosting provider (Amazon Web Services) with servers located in the U.S. to host our online and mobile services. We put in place appropriate safeguards – in line with EU law – when personal data is hosted or processed outside of the European Economic Area.

Xero is certified as compliant with ISO/IEC 27001:2013 which is globally recognized as the premier information security management system (ISMS) standard.

Yes, you can sign up for a free 30-day trial of Xero.

Xero is compatible with these browsers: • Google Chrome • Microsoft Edge • Mozilla Firefox • Safari • Internet Explorer 11 Different versions of Xero have different minimum requirements from Mac, iOS or Android.

Yes. Xero has an ecosystem of over 1000+ apps, allowing data to flow seamlessly from Xero to third party apps – from payment platforms like Stripe and Paypal to CRM systems like Insightly. Xero’s app marketplace makes it easy to navigate the ecosystem and find the right apps for your business needs.

Yes – very. Xero’s beautiful software is designed to be user-friendly even if you do not have an accounting background.

No. Being 'in the cloud' requires an internet connection.

The cloud is a secure platform to make data and software accessible online anytime, anywhere, from any device. Xero was built in the cloud – for the cloud. This is unlike many accounting systems that were built for desktop and later adapted to be in the cloud. With Xero, all you need is an internet connection to access financial data. Xero automatically releases upgrades, so when you access the product you’re always using the most up-to-date version. There’s no business downtime or costs associated with upgrades.

Yes, Xero is a fully cloud-based system. You can access it from an internet enabled phone, tablet or desktop/laptop computer, and multiple users can work on it simultaneously.

Xero is a cloud based accounting software that lets you automate day-to-day bookkeeping tasks, so you have more time to focus on things that matter to you. With Xero you can import bank transactions and send invoice reminders, pay your staff with Xero Payroll and drive profitability with Xero Projects.